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Warranty

Passenger & Light Truck Tires

This Limited Warranty/Adjustment Policy provides for tire replacement under specified conditions. This policy applies to ROLO tires used in normal highway service (commercial applications excluded) displaying warrantable conditions. Tires that become unserviceable or wear out because of neglect or mistreatment are excluded from the ROLO Tires Warranty coverage.

Warranty Eligibility

This warranty applies to every replacement passenger car or light truck tire bearing the ROLO brand name and complete Department of Transportation serial identification number while operated in normal highway use (commercial applications excluded).

All eligible tires are covered against defects in workmanship and materials under the warranty. Tires are covered by this warranty for the life of the original usable tread depth (The original usable tread is determined by measuring the depth on the tread of a new tire to the top of the tread wear indicator bars molded at 1.6mm) within 60 months from the date of manufacture.

This warranty applies only to the original purchaser, and is not transferrable to any other party. This time period does not represent the expected service life for tires covered by this warranty.

What Is Not Warranted

Tires that have become unserviceable for the following reason:

  • Improper repairs or repairs that have failed will void this Limited Warranty.
  • Improper maintenance which can include: improper inflation or other maintenance abuses.
  • Improper application or operation such as speeding, improper tire size and/or specification.
  • Improper mounting/dismounting procedures, tires/wheel assembly imbalance.
  • Mechanical irregularities in the vehicle or wheel, such as bent wheel assemblies, misalignment, worn or faulty components.
  • Accident, corrosion, vandalism, fire or damages caused by contamination from petroleum or other chemical products.
  • Tires used in commercial applications such as taxis, shuttle vehicles and couriers.
  • Irregular tread wear, rapid tread wear or worn-out tread (remaining tread depth less than 1.6mm) is not covered under the ROLO Tires Warranty.
  • Road hazard injuries or damages caused by obstacles or debris, such as cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks (whether repairable or not), etc.

Additional Exclusions

  • Materials added such as fillers, sealants, balancing substances and external tire treatments. If the added material is the cause of a failure the warranty will be deemed as void.
  • Tires submitted for ride disturbance complaints after 1.00mm tread wear.
  • Tires purchased as used.
  • Tires branded by ROLO Tires which denote special classification at the time of purchase, such as “NA” (non-adjustable), or tires altered by notching or buffing.
  • Tires used on vehicles in racing or special applications.
  • Tires rendered unserviceable due to snow chains or studs.
  • Flat spotting due to improper storage or caused by brake lock.

What Is Warranted

Tires that become unserviceable within 5 years of the date of manufacture, for reasons other than those stated above, will be replaced under this warranty.